Terms of Service

1. Introduction and Acceptance

Welcome to 20SOS Scheduler ("we," "us," "our," or "the Service"). By accessing, registering for, or using our social media scheduling and management platform, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and 20SOS Scheduler regarding your use of the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

20SOS Scheduler is a SaaS (Software as a Service) platform designed to help content creators, businesses, and agencies schedule, manage, and automate the publication of content to social media platforms, including but not limited to TikTok. The Service includes features such as content calendars, media uploading, automated posting, and analytics.

We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. Account Registration and Security

• Eligibility: You must be at least 13 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement.
• Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Security: You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. User Content and Permissions

"User Content" refers to any text, graphics, images, videos, or other materials you upload, post, or display on or through the Service.

• Ownership: You retain all rights and ownership of your User Content. We do not claim any ownership rights over your content.
• License to Us: By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing and improving the Service (e.g., to process and publish your posts to social media platforms).
• Responsibility: You are solely responsible for your User Content and the consequences of posting or publishing it. You represent that you own or have the necessary licenses, rights, consents, and permissions to publish your User Content.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any laws, regulations, or third-party rights (including intellectual property and privacy rights).
• Post content that is unlawful, defamatory, obscene, pornographic, harassing, threatening, or hateful.
• Distribute spam, malware, viruses, or any other malicious code.
• Attempt to reverse engineer, decompile, or disassemble any portion of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Access the Service via automated means (scraping, crawling) without our prior written consent.

6. Third-Party Platforms

The Service integrates with third-party social media platforms (e.g., TikTok). Your use of the Service is also subject to the terms and conditions and privacy policies of these third-party platforms. We are not responsible for the availability, accuracy, or content of these third-party platforms, nor for any changes or limitations they may impose on their APIs or services.

7. Subscription and Billing

Certain features of the Service may require a paid subscription. By subscribing, you agree to pay all applicable fees in accordance with the pricing terms presented to you. Fees are non-refundable except as required by law. We reserve the right to change our pricing at any time, with notice provided to you before the next billing cycle.

8. Disclaimer of Warranties

READ CAREFULLY

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL 20SOS SCHEDULER, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

10. Indemnification

You agree to defend, indemnify, and hold harmless 20SOS Scheduler and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party right.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Indonesia. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration or the competent courts in Indonesia.

12. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.